Titan Tennis Balls for Ball Machines
Titan has developed its own series of Titan tennis balls specially designed for use in Titan tennis ball machines.
Sold in packs of 60 balls.
Titan pressureless tennis balls are recommended for tennis ball machines because they are more durable, provide consistent bounce, and are more cost-effective over the long term.
They withstand repeated impacts, maintain their shape, and last longer. Their consistent performance helps players practice without adjusting their technique. They are also cost-effective in the long run and don't require frequent repressurization.
Delivery
Worldwide Delivery
Titan ball machines and accessories can be shipped internationally. We aim to dispatch your order within 48 hours.
You will receive an order confirmation email when you place your order and a dispatch confirmation email with courier tracking details once the order has been dispatched.
US Deliveries
Deliveries within the United States usually take 3-4 days via Fedex or UPS.
International Deliveries
Deliveries to other countries usually take 4-7 days via DHL express.
Delivery Costs
Delivery costs are calculated at checkout. Please add the items to your cart and then enter your address for the exact delivery cost for your order.
Taxes and Customs Charges
For Europe Shipping, our freight partners will take care of all taxes and customs clearance charges. You will not have to pay any extra customs charges when your order arrives.
Returns
Titan Returns Policy
Returns
Customers have the right to apply to return a product within 30 days of delivery. Batteries can not be returned.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with user manual and accessories included where applicable.
To complete your return, we require a receipt or proof of purchase (your order number).
Please ask our customer service team to supply a return address before sending your return.
If the return is requested by the consumer, the consumer is responsible for the shipping fee.
Upon the return of your order you will be refunded, minus a 10% restocking fee.
Return of orders damaged in transit
If your order arrives damaged please contact us before returning the goods. In circumstances where the goods arrived damage we will cover the return shipping cost. Please contact us and we will arrange the return of the damaged goods.
Refunds
Once your return is received and inspected, we will email you notification of receipt. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment (minus the 10% restocking fee if applicable), within 10 business days.
Late or missing refunds
If you haven’t received a refund after 10 business days contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.
Please contact our customer support team via our Contact Us form to get the return address.
Warranty
Titan Warranty Policy
Each Titan ball machine is assembled with strict quality control checks at each step of the process, testing each part for durability and dependability.
Titan warrants that each new ball machine purchased will be free from defects in material and workmanship for 2 years from the date of purchase.
Batteries purchased directly from Titan have a 6 month warranty from the date of purchase. Customers outside the US may want to order a battery from a local vendor to get a local warranty. We are not able to arrange shipment of batteries for destination addresses outside of the continental U.S due to international shipping regulations.
All demo machines ordered from Titan will receive a full 2 year warranty from the date of purchase with evidence from the order receipt.
Any part of the ball machine, which proves to be defective in material or workmanship within the 2 year warranty period will be repaired or replaced with a new or functionally operative part. This warranty is available to the original customer only. Titan order number or Amazon Order ID needs to be provided as purchase evidence.
Machine Maintenance and Repairs
Most problems can quickly be resolved with a phone call or email. Please contact us for fast 7/24 hour service. Email communication is preferred as it will get all team members linked for quick response.
If a warranty repair is a simple part replacement, we will send you the new part and provide technical support for installation. If you would like us to install the part, or if the problem is more extensive, you will need to pay the shipping to return the item to us. We will cover repairs and domestic return shipping.
Warranty Exclusions
This warranty does not cover the following conditions:
1. Damage resulting from misuse, neglect, alteration, accidents, tampering, abuse, fire, war, insurrection, civil disorder, flood, acts of God or any other casualty.
2. Failure of the customer to properly follow operating instructions provided by us with all machines.
3. Damage caused by use on circuits or voltages other than as indicated in the user manual.
4. Black service wheels which are with 6 month warranty coverage.
Payment Options
All payments are made via PayPal.
Don't have a PayPal account?
You do not need to have a PayPal account to purchase.
Click on the Pay with PayPal button and then click "Pay by Credit or Debit Card" button.
If you would like help with payments please contact us
