Customer Center

Discussion for new and existing customers. If you have any questions about buying a machine or about an existing machine you can ask it here.

30 Topics 1 Followers

DO

Mid drill stoppage
1/18/25, 2:55 AM • D Oz 1/28/25, 10:39 PM

4

4
Posts

27
Views

CC

Chris Crowe
1/28/25, 10:39 PM

I never had this problem until this week. Have had my machine for 6 months. Now it wi...
T

drills calibrated direction During drill, the machine adjusts itself after 2-3 rounds.
9/18/24, 3:18 PM • Thorsten 1/28/25, 3:20 PM

2

2
Posts

76
Views

JK

Jim Klopman
1/28/25, 3:20 PM

I have had a simialr probelm. Brand new. First super weak and balls won't reach the net. Next tim...
MB

Moderator control
1/25/25, 9:55 PM • Michael Bickel 1/27/25, 8:16 AM

2

2
Posts

11
Views

LH

Luke H
1/27/25, 8:16 AM

@Michael Bickel unfortunately, there is zero moderation or attention from the company in this for...
ap

Hi
1/25/25, 1:02 PM • asley patricia 1/25/25, 1:02 PM

1

1
Posts

11
Views

ap

asley patricia
1/25/25, 1:02 PM

hi
PJ

Remote red light
1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

2

2
Posts

28
Views

PJ

Peter Jurriaans
1/11/25, 3:26 PM

No issue sorry. I started the titan and light became green and worked as expected.
JM

App won't connect to machine
11/23/24, 10:53 PM • Jesse Malkin 1/10/25, 4:54 PM

7

7
Posts

169
Views

dk

david keating
1/10/25, 4:54 PM

@Titan Product-Manager Brandnew machine. Took it out of the box this morning. I was able to get i...
MG

Transport on it's side
6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

4

4
Posts

302
Views

GC

Ganga Chandramohan
1/1/25, 9:21 PM

Is there an easy way to load and unload Titan ACE into my SUV
BP

Can I add a remote
1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

1

1
Posts

26
Views

BP

Blayne Pacelli
1/1/25, 8:36 PM

Before you ship out my titan or can I connect a remote later?
JH

Wishlist
12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

4

4
Posts

73
Views

JC

Joseph Cardinale
12/25/24, 8:54 PM

Also, it would be great to be able to shoot from different court positions like the Pickleball ma...
AC

Waterproof?
12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

2

2
Posts

50
Views

Dale Coffing
12/19/24, 3:51 PM

I have the Titan Pickleball ACE and it is not designed for wet weather conditions. It isn't an is...
RAB

New App Videos Aren't linked correctly
12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

1

1
Posts

53
Views

RAB

Rodney A Black
12/2/24, 9:02 PM

Not sure if there was a review done, on the video links in the app, but a few of them are linked ...
Titan Pickleball Drills Default QRcodes
11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

5

5
Posts

63
Views

JH

Jane Hunter
11/16/24, 1:11 PM

I have similar questions. The Drills Library now available for the Pro app doesn't appear to incl...
How do I resolve a Warranty issue?
11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

2

2
Posts

57
Views

Dale Coffing
11/4/24, 12:41 PM

I heard back from support from an email I sent Saturday to contact@titanballmachines.com I ...
ND

app Bluetooth programming question
10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

2

2
Posts

83
Views

BT

Berrda Terre
11/1/24, 2:00 AM

As a college student, I often find myself juggling multiple responsibilities, and writing essays ...
PK

Dangerous
5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

16

16
Posts

421
Views

PK

Phil Karlin
10/18/24, 3:01 AM

@Yves Finzetto when you're playing how do you keep the ball in? Adjust height, speed and top spin...
CC

Preferred pickleball
8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

2

2
Posts

82
Views

JM

John Michl
10/16/24, 7:49 PM

I'm using Franklin X-40s for outdoors. Not sure if I'll change for indoors especially when on a g...
T

Software update
9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

2

2
Posts

254
Views

TF

Terry Foy
10/8/24, 5:07 PM

We are now in Q4, I know the software developers are wanting to make sure the code is all verifie...
KE

Titan + Spinshot Serve Platform?
9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM

1

1
Posts

81
Views

KE

Karl E
9/29/24, 1:58 PM

@Titan Product-Manager Is the Spinshot Service Platform compatible with the Titan ONE ball...
T

Iowa
9/23/24, 1:56 AM • T 9/23/24, 11:07 AM

2

2
Posts

54
Views

GM

Gumbo Man
9/23/24, 11:07 AM

The USA representative lives in Iowa. No manufaturing there. Only a person to answer questions, t...
SS

Pickelball drills app issues
2/29/24, 1:53 PM • Stuart Smalheiser 9/18/24, 1:26 PM

9

9
Posts

645
Views

GM

Gumbo Man
9/18/24, 1:26 PM

@Titan Product-Manager When I download an update to the app what happens to the custom drills I h...

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Customer Center

Mid drill stoppage 1/18/25, 2:55 AM • D Oz 1/28/25, 10:39 PM

drills calibrated direction During drill, the machine adjusts itself after 2-3 rounds. 9/18/24, 3:18 PM • Thorsten 1/28/25, 3:20 PM

Moderator control 1/25/25, 9:55 PM • Michael Bickel 1/27/25, 8:16 AM

Hi 1/25/25, 1:02 PM • asley patricia 1/25/25, 1:02 PM

Remote red light 1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

App won't connect to machine 11/23/24, 10:53 PM • Jesse Malkin 1/10/25, 4:54 PM

Transport on it's side 6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

Can I add a remote 1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

Wishlist 12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

Waterproof? 12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

New App Videos Aren't linked correctly 12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

Titan Pickleball Drills Default QRcodes 11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

How do I resolve a Warranty issue? 11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

app Bluetooth programming question 10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

Dangerous 5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

Preferred pickleball 8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

Software update 9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

Titan + Spinshot Serve Platform? 9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM

Iowa 9/23/24, 1:56 AM • T 9/23/24, 11:07 AM

Pickelball drills app issues 2/29/24, 1:53 PM • Stuart Smalheiser 9/18/24, 1:26 PM

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Mid drill stoppage
1/18/25, 2:55 AM • D Oz 1/28/25, 10:39 PM

drills calibrated direction During drill, the machine adjusts itself after 2-3 rounds.
9/18/24, 3:18 PM • Thorsten 1/28/25, 3:20 PM

Moderator control
1/25/25, 9:55 PM • Michael Bickel 1/27/25, 8:16 AM

Hi
1/25/25, 1:02 PM • asley patricia 1/25/25, 1:02 PM

Remote red light
1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

App won't connect to machine
11/23/24, 10:53 PM • Jesse Malkin 1/10/25, 4:54 PM

Transport on it's side
6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

Can I add a remote
1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

Wishlist
12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

Waterproof?
12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

New App Videos Aren't linked correctly
12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

Titan Pickleball Drills Default QRcodes
11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

How do I resolve a Warranty issue?
11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

app Bluetooth programming question
10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

Dangerous
5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

Preferred pickleball
8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

Software update
9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

Titan + Spinshot Serve Platform?
9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM

Iowa
9/23/24, 1:56 AM • T 9/23/24, 11:07 AM

Pickelball drills app issues
2/29/24, 1:53 PM • Stuart Smalheiser 9/18/24, 1:26 PM