Customer Center

Discussion for new and existing customers. If you have any questions about buying a machine or about an existing machine you can ask it here.

32 Topics 1 Followers

TD

Updates
6/22/25, 3:25 PM • Tom D 6/22/25, 3:25 PM

1

1
Posts

10
Views

TD

Tom D
6/22/25, 3:25 PM

Is there any place where we can check to see if a machine software update has been rolled out?&nb...
JM

App won't connect to machine
11/23/24, 10:53 PM • Jesse Malkin 6/13/25, 12:50 PM

9

9
Posts

798
Views

MSO

Maxwell S Oligane
6/13/25, 12:50 PM

I have the same issue with my new titan ace. I was able to update the firmware and I thought i wa...
jp

pickleball and tennis
2/9/25, 5:03 PM • jack p 4/25/25, 11:32 AM

4

4
Posts

132
Views

AB

Alex Brod
4/25/25, 11:32 AM

Hey! That's a great question. Some tennis ball machines can indeed be adjusted to work with pickl...
CO

continuous balls to one side
4/6/25, 4:06 PM • Cindy O'Dea 4/6/25, 4:06 PM

1

1
Posts

97
Views

CO

Cindy O'Dea
4/6/25, 4:06 PM

Hi! I would like to be able to just have the balls served on one side in generally the same spot....
TD

Position Balls Thrown Mid Drill
2/26/25, 12:38 AM • Tom D 2/26/25, 12:38 AM

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1
Posts

63
Views

TD

Tom D
2/26/25, 12:38 AM

I was in the middle of drill D7 where the balls are throw slighly to forehand then backhand, when...
DO

Mid drill stoppage
1/18/25, 2:55 AM • D Oz 2/16/25, 8:16 PM

7

7
Posts

240
Views

TD

Tom D
2/16/25, 8:16 PM

@Jo Ann Foret Looks like this process disables the "Empty hopper stop" option. Is that corr...
MB

Moderator control
1/25/25, 9:55 PM • Michael Bickel 1/25/25, 9:55 PM

1

1
Posts

66
Views

MB

Michael Bickel
1/25/25, 9:55 PM

Maybe its just me but as an owner of a Titan PB machine can I ask why the moderators on this web ...
PJ

Remote red light
1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

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2
Posts

133
Views

PJ

Peter Jurriaans
1/11/25, 3:26 PM

No issue sorry. I started the titan and light became green and worked as expected.
MG

Transport on it's side
6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

3

3
Posts

474
Views

GC

Ganga Chandramohan
1/1/25, 9:21 PM

Is there an easy way to load and unload Titan ACE into my SUV
BP

Can I add a remote
1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

1

1
Posts

84
Views

BP

Blayne Pacelli
1/1/25, 8:36 PM

Before you ship out my titan or can I connect a remote later?
JH

Wishlist
12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

4

4
Posts

97
Views

JC

Joseph Cardinale
12/25/24, 8:54 PM

Also, it would be great to be able to shoot from different court positions like the Pickleball ma...
AC

Waterproof?
12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

2

2
Posts

161
Views

Dale Coffing
12/19/24, 3:51 PM

I have the Titan Pickleball ACE and it is not designed for wet weather conditions. It isn't an is...
RAB

New App Videos Aren't linked correctly
12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

1

1
Posts

87
Views

RAB

Rodney A Black
12/2/24, 9:02 PM

Not sure if there was a review done, on the video links in the app, but a few of them are linked ...
Titan Pickleball Drills Default QRcodes
11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

5

5
Posts

83
Views

JH

Jane Hunter
11/16/24, 1:11 PM

I have similar questions. The Drills Library now available for the Pro app doesn't appear to incl...
How do I resolve a Warranty issue?
11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

2

2
Posts

80
Views

Dale Coffing
11/4/24, 12:41 PM

I heard back from support from an email I sent Saturday to contact@titanballmachines.com I ...
ND

app Bluetooth programming question
10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

2

2
Posts

117
Views

BT

Berrda Terre
11/1/24, 2:00 AM

As a college student, I often find myself juggling multiple responsibilities, and writing essays ...
PK

Dangerous
5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

16

16
Posts

541
Views

PK

Phil Karlin
10/18/24, 3:01 AM

@Yves Finzetto when you're playing how do you keep the ball in? Adjust height, speed and top spin...
CC

Preferred pickleball
8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

2

2
Posts

99
Views

JM

John Michl
10/16/24, 7:49 PM

I'm using Franklin X-40s for outdoors. Not sure if I'll change for indoors especially when on a g...
T

Software update
9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

2

2
Posts

309
Views

TF

Terry Foy
10/8/24, 5:07 PM

We are now in Q4, I know the software developers are wanting to make sure the code is all verifie...
KE

Titan + Spinshot Serve Platform?
9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM

1

1
Posts

98
Views

KE

Karl E
9/29/24, 1:58 PM

@Titan Product-Manager Is the Spinshot Service Platform compatible with the Titan ONE ball...

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Customer Center »
Updates

Tom D 6/22/25, 3:25 PM
Titan Pickleball Drills »
online gaming

Sergio Marquina 5/23/25, 7:02 PM
Customer Center »
continuous balls to one side

Cindy O'Dea 4/6/25, 4:06 PM
Titan Owners »
Repeat Drills + Balls continuously no drills

Allen Jackson 3/29/25, 5:18 PM
Titan Tennis Drills »
Titan Tennis Return Serve?

Benson Lu 3/10/25, 1:17 AM

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TD

Updates

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Customer Center
JP

Left Hand Players and Levels

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Titan Owners
MSO

App won't connect to machine

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Customer Center
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New app is released on apple store.

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online gaming

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Titan Pickleball Drills

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Customer Center

Updates 6/22/25, 3:25 PM • Tom D 6/22/25, 3:25 PM

App won't connect to machine 11/23/24, 10:53 PM • Jesse Malkin 6/13/25, 12:50 PM

pickleball and tennis 2/9/25, 5:03 PM • jack p 4/25/25, 11:32 AM

continuous balls to one side 4/6/25, 4:06 PM • Cindy O'Dea 4/6/25, 4:06 PM

Position Balls Thrown Mid Drill 2/26/25, 12:38 AM • Tom D 2/26/25, 12:38 AM

Mid drill stoppage 1/18/25, 2:55 AM • D Oz 2/16/25, 8:16 PM

Moderator control 1/25/25, 9:55 PM • Michael Bickel 1/25/25, 9:55 PM

Remote red light 1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

Transport on it's side 6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

Can I add a remote 1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

Wishlist 12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

Waterproof? 12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

New App Videos Aren't linked correctly 12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

Titan Pickleball Drills Default QRcodes 11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

How do I resolve a Warranty issue? 11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

app Bluetooth programming question 10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

Dangerous 5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

Preferred pickleball 8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

Software update 9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

Titan + Spinshot Serve Platform? 9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM

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Latest topics

Updates

online gaming

continuous balls to one side

Repeat Drills + Balls continuously no drills

Titan Tennis Return Serve?

Latest posts

Updates

Left Hand Players and Levels

App won't connect to machine

New app is released on apple store.

online gaming

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Updates
6/22/25, 3:25 PM • Tom D 6/22/25, 3:25 PM

App won't connect to machine
11/23/24, 10:53 PM • Jesse Malkin 6/13/25, 12:50 PM

pickleball and tennis
2/9/25, 5:03 PM • jack p 4/25/25, 11:32 AM

continuous balls to one side
4/6/25, 4:06 PM • Cindy O'Dea 4/6/25, 4:06 PM

Position Balls Thrown Mid Drill
2/26/25, 12:38 AM • Tom D 2/26/25, 12:38 AM

Mid drill stoppage
1/18/25, 2:55 AM • D Oz 2/16/25, 8:16 PM

Moderator control
1/25/25, 9:55 PM • Michael Bickel 1/25/25, 9:55 PM

Remote red light
1/11/25, 2:55 PM • Peter Jurriaans 1/11/25, 3:26 PM

Transport on it's side
6/20/24, 6:25 AM • Max G 1/1/25, 9:21 PM

Can I add a remote
1/1/25, 8:36 PM • Blayne Pacelli 1/1/25, 8:36 PM

Wishlist
12/2/24, 6:07 PM • Jefrey Hartford 12/25/24, 8:54 PM

Waterproof?
12/9/24, 6:17 PM • Adrian Cai 12/19/24, 3:51 PM

New App Videos Aren't linked correctly
12/2/24, 9:02 PM • Rodney A Black 12/2/24, 9:02 PM

Titan Pickleball Drills Default QRcodes
11/4/24, 2:04 AM • Dale Coffing 11/16/24, 1:11 PM

How do I resolve a Warranty issue?
11/4/24, 2:11 AM • Dale Coffing 11/4/24, 12:41 PM

app Bluetooth programming question
10/24/24, 9:48 PM • Nicolas Decavel-Bueff 11/1/24, 2:00 AM

Dangerous
5/8/24, 11:14 PM • Phil Karlin 10/18/24, 3:01 AM

Preferred pickleball
8/28/24, 12:34 AM • Christopher Cooper 10/16/24, 7:49 PM

Software update
9/23/24, 1:58 AM • T 10/8/24, 5:07 PM

Titan + Spinshot Serve Platform?
9/29/24, 1:58 PM • Karl E 9/29/24, 1:58 PM