Please review the following points to address any connection issues App Compatibility: If you are using the New TITAN-DRILLS-PRO App, please ensure that your machine has been upgraded to ver...
Posts made by Titan Product-Manager
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App won't connect to machineposted in Customer Center
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Titan Drills App - Feedback on current appposted in Titan Drills App Upgrade 2024
Luke， I have compiled all of your comments and shared them with the Product team. I am aware that they have included some of them in the new App feature list. Thank you for the summary!
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Can't load drills from QR code?posted in Titan Owners
Luke， Thanks for update. Yes, you may need to completely uninstall the App to make all features to work.
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Yellow ! after drill nameposted in Customer Center
Hi Stan, No need to worry. The yellow mark indicates that the drill data on your phone has not been synced to the machine. With the current version of the Titan-Drills App, you will need to manual...
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Can't load drills from QR code?posted in Titan Owners
Hi，Luke， Try to download the new Version App. We have upgraded the QR code, and old version App can not recognize new version Code.
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Ordered and Payed for a Titan Tennis Machineposted in Customer Center
Nuno, I have forwarded your message to team and we will contact with you.
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Transport on it's sideposted in Customer Center
Max, No worries. It is fine to transport the machine on its side.
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Left Hand Players and Levelsposted in Titan Owners
You can program any drills you like so it does not matter if you are a left hander or right hander. Most of the preset drills are for intermediate players, and from there you can change ball ...
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Alarm 10 After Trying to Update Machine Softwareposted in Customer Center
Jon, Never upgrade the SW without guideline from Titan support. Please send us a email at support@titanballmachines.com with your order ID and machine model. Titan team will support you for t...
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6 ball app quest: Some drills allow you to set up 6 balls and some don’t. Is there a way to set up 6 for every drill?posted in Customer Center
Just click on the ball icon on top left corner of the "edit drill" page. It will switch it between 6 ball drill and 1 ball drill.
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How to Efficiently use the Mega-Drill or Sequence Drill Functions with my Titan Ace Pickleball Machineposted in Titan Pickleball Drills
Ernie, You can just chanrge HORZ values to make machine oscillate from right to left. Call us if you dont know how to make it.
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Randomposted in Titan Tennis Drills
Certainly! You can adjust the random range in the menu settings. Please consult the user manual for instructions on how to access the menu settings. Currently, this can be done on the machine's con...
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Titan app questionsposted in Titan Owners
Luke, based on my experience, the majority of our customers use iPhones. However, we have also observed Android users, and the app runs smoothly for them as well. No need to worry
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Titan app questionsposted in Titan Owners
Tom, it should work on Android. Could you provide more details on how it's not working on your Android phone? Have you ensured that the location service is turned on?
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6 ball app quest: Some drills allow you to set up 6 balls and some don’t. Is there a way to set up 6 for every drill?posted in Customer Center
Certainly! You can adjust the random range in the menu settings. Please refer to user manual for instructions on how to access the menu settings. Currently, this can be done on the machine's contro...
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Dangerousposted in Customer Center
Phil,: You can change setting to press the M button before machine shoot balls out. It can be made in Setting Menu of the machine.
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Maintenance/Cleaning Machineposted in Titan Owners
While not necessary, you can also use sandpaper to clean any residue on the wheels.
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Is it possible to dim the LED on the front of the machine?posted in Customer Center
Martin, you can deactivate the LED in the machine menu settings. Please refer to the User Manual for instructions on how to access the menu for settings
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Pickelball drills app issuesposted in Customer Center
Steve , we have upgraded it to 1.1.2. Please try new version. We did fixed some bugs about simulation .
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